Our Commitment to Fairness
Learn about our refund policy designed to protect both our customers and our business in compliance with Florida and federal contract laws.
150+
Customer Satisfaction
Divine Spark Property Solutions Refund Policy
Effective Date: September 11, 2024
Refund Eligibility
Refunds may be considered for certain services or products provided by Divine Spark Property Solutions ("Divine Spark") under the following circumstances:
Services Not Rendered: If a service has not been fully rendered due to circumstances beyond the client's control, a refund may be issued.
Unsatisfactory Performance: If a service is not performed to the agreed-upon standards and cannot be reasonably corrected, a refund may be issued.
Misrepresentation: If Divine Spark has misrepresented the nature or scope of a service, a refund may be issued.
Refund Process
Request: Clients must submit a written refund request within [number] days of the date the service was deemed unsatisfactory or the date the service was due to be completed.
Documentation: Clients may be required to provide documentation to support their refund requests, such as invoices, contracts, or correspondence.
Evaluation: Divine Spark will review the refund request and supporting documentation.
Decision: Divine Spark will notify the client of its decision regarding the refund.
Issuance: If a refund is approved, it will be issued in the same form as the original payment.
Refund Amounts
Refund amounts will be determined on a case-by-case basis and may be subject to deductions for any services rendered or expenses incurred by Divine Spark.
Non-Refundable Items
Certain items or services may be non-refundable, including:
Digital Products: Digital products, such as e-books or software, are generally non-refundable once downloaded or accessed.
Customized Services: Services that are customized or tailored to the client's specific needs may be non-refundable.
Non-Cancellable Services: Services that are non-cancellable by their nature may be non-refundable.
Florida Law and Federal Contract Laws
This Refund Policy complies with applicable Florida laws and federal contract laws. Divine Spark reserves the right to modify this policy at any time. Any changes will be communicated to clients in writing.
Contact Information
For questions or to submit a refund request, please contact Divine Spark Property Solutions at:
info@divinesparkproperysolutions.com
Effective Date
This Refund Policy is effective as of September 11, 2024.